SMS Terms & Conditions

Last updated: October 4, 2026

About our messaging program

A Move to Remember LLC (“A Move to Remember,” “we,” “us”) operates a conversational text messaging program from (773) 219-3313. We use text messaging to talk with customers about moving services and to coordinate work with our crew members.

What messages you can expect

If you are a customer or prospective customer, you may receive:

  • Replies to questions you have sent us
  • Estimate and quote follow-ups
  • Move date, arrival window and scheduling confirmations
  • Crew arrival and “on our way” notifications
  • Requests for information we need to complete your move, such as parking, elevator or certificate of insurance details
  • Billing, deposit and payment notifications
  • Claim status updates

If you are an employee or crew member, you may receive:

  • Shift assignments, schedule changes and call-off coverage
  • Job site addresses, arrival times and dispatch details
  • Operational questions and answers during an active job

We do not send promotional or marketing text messages through this program.

How you opt in

You consent to receive text messages from A Move to Remember in any of the following ways:

  • You text us first. Sending a text message to (773) 219-3313 is your consent for us to reply by text about your inquiry, your estimate or your move.
  • You are an employee and signed the text messaging consent form during onboarding.

Consent to receive text messages is never a condition of purchasing any goods or services from us.

What your consent covers. Texting us covers the inquiry you contacted us about and, if you go on to book, the move itself — through to the closing of any claim. We stop texting you once that is finished, or sooner if you reply STOP. We do not use your number for any other purpose and we do not text you about unrelated offers.

Message frequency

Message frequency varies. Message volume depends on your inquiry and the stage of your move. There is no fixed number of messages.

Cost

Message and data rates may apply. A Move to Remember does not charge for text messages. Your mobile carrier’s standard rates apply and are your responsibility.

How to opt out

You can cancel at any time. Reply STOP, END, QUIT, CANCEL or UNSUBSCRIBE to any message from us. You will receive one final message confirming you have been unsubscribed, and we will send no further texts to that number unless you opt in again.

To rejoin, text START to (773) 219-3313, or simply text us again.

How to get help

Reply HELP or INFO to any message from us for assistance. You can also reach us at:

Your privacy

No mobile information will be sold, rented or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party. See our Privacy Policy for full details on what we collect and how we use it.

Carriers and delivery

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Metro by T-Mobile, Boost Mobile, U.S. Cellular, Cricket Wireless and others. T-Mobile and the other wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. Do not use text messaging to report a life-safety emergency — call 911. For anything time-critical on the day of a move, call us at (773) 219-3313 rather than relying on a text.

Changes

We may update these SMS Terms & Conditions. The current version will always be posted at this address with the date it took effect.

Related

Privacy Policy  |  Terms and Conditions (moving services)

Contact

A Move to Remember LLC
2023 W Carroll Ave, C210
Chicago, IL 60612
(773) 219-3313
support@amovetoremember.com