Move Day: Mover vs. Client Expectations

Below is a list of expectations between movers and clients for your move date.

What Movers Will Handle:

What Clients Will Handle:

Moving Items:

Our team will move household goods and personal items out of apartments, into the truck, and into the new apartment.

Moving Excluded Items:

Clients will be responsible for moving animals, fish, hazardous or flammable chemicals, firearms, or ammunition.

Packing (Within Reason):

We know that it can be tough to be prepared. Our team will bring commercial bins to help move bags of items easily.

Packing:

If clients are not ready on the day of their move, they may be expected to help our team pack – based on the direction of their team lead.

Disassembly and Reassembly:

Our team can help clients with disassembly, un-mounting, and reassembling furniture. (However, we do not re-mount TVs).

Cleaning:

A Move to Remember is not responsible for helping to clean spaces. Clients may be asked to clean or clear pathways if it supports the movers.

Move Items to Alley:

Our team can help clients move items to the alley. However we are not responsible or liable for any fees by landlords or waste management.

Trash Removal:

Clients will be responsible for throwing trash bags or trash out. Movers should not be expected to transport garbage.

Final Walkthroughs:

Movers can assist with checking in with the client that all items are loaded on the truck, and check closets, fridges, and storage units.

Being Present:

Clients or representatives should do their best to be present (physically and mentally) to confirm all items are loaded, and ready to move.

What Movers Will Handle:

Moving Items:

Our team will move household goods and personal items out of apartments, into the truck, and into the new apartment.

Packing (Within Reason):

We know that it can be tough to be prepared. Our team will bring commercial bins to help move bags of items easily.

Disassembly and Reassembly:

Our team can help clients with disassembly, un-mounting, and reassembling furniture. (However, we do not re-mount TVs).

Move Items to Alley:

Our team can help clients move items to the alley. However we are not responsible or liable for any fees by landlords or waste management.

Final Walkthroughs:

Movers can assist with checking in with the client that all items are loaded on the truck, and check closets, fridges, and storage units.

What Clients Will Handle:

Moving Excluded Items:

Clients will be responsible for moving animals, fish, hazardous or flammable chemicals, firearms, or ammunition.

Packing:

If clients are not ready on the day of their move, they may be expected to help our team pack – based on the direction of their team lead.

Cleaning:

A Move to Remember is not responsible for helping to clean spaces. Clients may be asked to clean or clear pathways if it supports the movers.

Trash Removal:

Clients will be responsible for throwing trash bags or trash out. Movers should not be expected to transport garbage.

Being Present:

Clients or representatives should do their best to be present (physically and mentally) to confirm all items are loaded, and ready to move.

Conclusion

Final Thoughts:

We ask that clients (solo or with the help of case managers) are as prepared as possible, including being packed, and cleaning their spaces pre-move. Submitting walkthrough videos (or photos) to the Bit.ly link below helps us assess your move ahead of time.

S U B M I T V I D E O S A T :
B I T . L Y / A M T R – S U B M I T – V I D E O

Facebook
Reddit
Twitter
Email
LinkedIn

You may also like

A Move TO remember

Moving Company | LGBTQI+ Owned 
Residential Moving | Commercial Moving

Let’s Unpack is a blog that focuses on helping clients prepare for their moves, our client’s stories and the small businesses in our communities making a big difference. Keep up to date with the climate we work in by subscribing below.

Favorite Articles

Subscribe to our newsletter

Partners