Move Day: Mover vs. Client Expectations
Below is a list of expectations between movers and clients for your move date.
What Movers Will Handle:
What Clients Will Handle:
Moving Items:
Our team will move household goods and personal items out of apartments, into the truck, and into the new apartment.
Moving Excluded Items:
Clients will be responsible for moving animals, fish, hazardous or flammable chemicals, firearms, or ammunition.
Packing (Within Reason):
We know that it can be tough to be prepared. Our team will bring commercial bins to help move bags of items easily.
Packing:
If clients are not ready on the day of their move, they may be expected to help our team pack – based on the direction of their team lead.
Disassembly and Reassembly:
Our team can help clients with disassembly, un-mounting, and reassembling furniture. (However, we do not re-mount TVs).
Cleaning:
A Move to Remember is not responsible for helping to clean spaces. Clients may be asked to clean or clear pathways if it supports the movers.
Move Items to Alley:
Our team can help clients move items to the alley. However we are not responsible or liable for any fees by landlords or waste management.
Trash Removal:
Clients will be responsible for throwing trash bags or trash out. Movers should not be expected to transport garbage.
Final Walkthroughs:
Movers can assist with checking in with the client that all items are loaded on the truck, and check closets, fridges, and storage units.
Being Present:
Clients or representatives should do their best to be present (physically and mentally) to confirm all items are loaded, and ready to move.
What Movers Will Handle:
Moving Items:
Our team will move household goods and personal items out of apartments, into the truck, and into the new apartment.
Packing (Within Reason):
We know that it can be tough to be prepared. Our team will bring commercial bins to help move bags of items easily.
Disassembly and Reassembly:
Our team can help clients with disassembly, un-mounting, and reassembling furniture. (However, we do not re-mount TVs).
Move Items to Alley:
Our team can help clients move items to the alley. However we are not responsible or liable for any fees by landlords or waste management.
Final Walkthroughs:
Movers can assist with checking in with the client that all items are loaded on the truck, and check closets, fridges, and storage units.
What Clients Will Handle:
Moving Excluded Items:
Clients will be responsible for moving animals, fish, hazardous or flammable chemicals, firearms, or ammunition.
Packing:
If clients are not ready on the day of their move, they may be expected to help our team pack – based on the direction of their team lead.
Cleaning:
A Move to Remember is not responsible for helping to clean spaces. Clients may be asked to clean or clear pathways if it supports the movers.
Trash Removal:
Clients will be responsible for throwing trash bags or trash out. Movers should not be expected to transport garbage.
Being Present:
Clients or representatives should do their best to be present (physically and mentally) to confirm all items are loaded, and ready to move.
Conclusion
Final Thoughts:
We ask that clients (solo or with the help of case managers) are as prepared as possible, including being packed, and cleaning their spaces pre-move. Submitting walkthrough videos (or photos) to the Bit.ly link below helps us assess your move ahead of time.
S U B M I T V I D E O S A T :
B I T . L Y / A M T R – S U B M I T – V I D E O
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Moving Company | LGBTQI+ Owned
Residential Moving | Commercial Moving
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